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Terms & ConditionsPlease ensure that you read and understand the following terms and conditions pertinent to your accommodation rental. If you have any questions, please do not hesitate to contact us for clarification before you sign the booking form. Whilst we reserve the right to increase or decrease accommodation prices at any time, we will confirm to you the current prices at the time of booking. As soon as you have confirmed your booking and paid your deposit or full balance, the cost of the rental is guaranteed against any further increase. The guarantee is offered subject to your holiday arrangements. Your holiday home rental includes the following – Accommodation as booked, Water, Electricity, Local Calls, 24 hour Assistance from our Management Company. Your holiday home rental does not include the following – Flights, Car Hire, Holiday Insurance, Pool Heating, Long Distance Calls. Bookings are valid after:
The person who signs the Booking Form certifies that he or she is authorized to agree to the Booking Terms & Conditions on behalf of all persons included on the Booking Form: including those substituted or added at a later date. The Signatory must be a member of the party occupying the property and must be 21 years or over. Booking cannot be accepted from parties of young people under 21 years of age. A deposit of £150.00 or $250.00 per week must accompany all bookings, which is non-refundable. Upon clearance of the cheque or Credit card payment, the booking is confirmed. The balance must be paid 8 weeks prior to the commencement of the holiday along with a Security deposit of £150.00./$250.00. The Security deposit will be returned to the guests within 21 days after the departure date, as long as all keys are returned and no damage or loss is reported byt the Owner’s Management Company. If damage is reported that costs in excess of £150.00/$250.00 we reserve the right to claim this from the guest. We reserve the right to treat the booking as cancelled if we do not receive the balance by the due date. Any Cancellation charges, which are detailed below, will then apply. In the event of a cheque not being honoured by the bank on which it is drawn we will make a charge of £25.00/$50.00 to cover the bank charges and administration costs. If the Guest wishes to cancel the booking he or she should advise the Owner immediately by telephone followed by a confirmation letter. The Owner shall be entitled to retain all payments made except the Security Deposit and to recover, if not already paid, the balance of the hiring charge as follows:
In the unlikely event that circumstances beyond the Owner’s control necessitates the cancellation of rental arrangements, the Owner reserves the right to cancel any bookings at any time and will only be liable to refund monies already paid by the Guest. Furthermore, the Owner cannot guarantee that all the facilities in their website or brochure will be available. The Guest agrees to pay the full cost of any breakages, losses or damage to the property ( the Owner’s Management Company will be the sole arbitrators on cause of damage or loss). The Guest agrees:
No liability is accepted by the Owner for loss of main services or failure of appliances, nor for the consequences of the actions or omissions of persons who may control supply of mains, nor any actions taken in the vicinity of the property by any authority over which there is no control by the Owner. The property is available after 4.00 p.m. on the day of arrival and must be vacated by 11.00 a.m. on the day of departure. Failure to comply with this may result in extra rental charges, which Guests agree to pay. The Owner does not accept any liability for injury, damage or loss caused by any reason or any claim made as a result of their booking and/or the subsequent holiday. The Guest is responsible for taking out any adequate Insurance policy(ies) to cover all risks. This waiver is also applicable to people visiting the property as guests of the Guest(s). The Owner does not accept any liability for injury, damage or loss caused , or for any such claim by a third party as a consequence of actions by the Guest(s) and other people occupying the property during the period of the rental. An additional fee per week will be levied if the guests require the pool heating during their stay. Guests may use the swimming pool at their own risk. They should always observe the safety rules listed in the information book held in the home and observe the pool safety notices displayed in the pool area. Pool heating will be switched on , on the day it is ordered , and may take some time to heat the pool to optimum temperature. Having ordered pool heating, the Ownere is not responsible for the weather and if it is warmer than expected, the pool heating still has to be paid for. The pool heater is a mechanical device, as with any mechanical devices it can be subject to electrical/mechanical failure. If such an occurrence should happen, every effort will be made to repair the heater. If the guest has paid for pool heating , only the days that is it not available will be refunded. We cannot and will not refund anything that has not been paid for. The pool is cleaned and chemically balanced every week for your safety and comfort; however on rare occasions it may become necessary to close the pool for safety reasons. Should this become necessary you will be advised to remain out of the pool for 12 to 24 hours. As Owners of the property, we, our servants or agents, will not be liable for any loss or delay occasioned by any of the following: strikes, riots, political unrest, war or the threat of war, terrorist activities, industrial disputes, fire, flood, technical/weather problems to transport, aircraft, closure of airports or any other event beyond the Owner’s control. Aircraft Captains are legally entitled to deny boarding to any passenger who presents themselves at the aircraft in an unacceptable state due to the influence of alchohol or drugs. Any passenger so doing will be deemed as having given notice of his/her cancellation of the booking at that time and afore-mentioned cancellation charges will apply. The maximum occupancy of this property is 2 persons per bedroom, unless otherwise specified, and is subject to the local regulations regarding occupancy rates and safety. Please note that extra guests will be requested to leave the villa immediately. Strictly no smoking and no pets are allowed in the villa at anytime. It is a condition of the rental that you should be considerate in your behaviour and keep noise levels to a minimum so as not to disturb the neighbours in this residential area. Complaints procedure ; we sincerely hope that you do not have any!………. but in the unlikely event you wish to register a complaint, contact the Management Company immediately and follow this up with a letter. Give one copy to Management, and send the other to the Owner. There are occasions when mechanical/electrical breakdown does occur and every attempt will be made to resolve this as quickly as possible. Unfortunately we are not always able to control all the components of your rented accommodation, and it is possible that an advertised facility may be withdrawn or changed due to circumstances beyond our control and for which we cannot accept liability. British citizens traveling on the Visa Waiver scheme and staying for less than 90 days should hold a full British Passport, which is valid for at least 90 days following entry to the U.S. All other nationalities should contact the U.S. Embassy for further information. IT IS STRONGLY RECOMMENDED THAT GUESTS TAKE OUT HOLIDAY INSURANCE TO COVER CANCELLATION FEES AND ANY OTHER LOSSES WHICH MAY OCCUR. |